Overview

The GFI FaxMaker Monitor is used to track and manage GFI FaxMaker fax and SMS transmission and queue operations.

This article provides information for the following sections of the monitoring dashboard:

• Monitoring Fax Lines
• Monitoring Queued Faxes
• Monitoring SMS

Requirements

You need to log in as a Fax Administrator to access the Monitor.

Information

Monitoring Fax Lines

Use the GFI FaxMaker Monitor to track the activity of fax lines and devices in real-time. The Fax Lines dashboard displays all the configured fax devices and their current transmission state.

The left pane on the dashboard is used to filter fax lines by their current status (see screenshot below).

Administrators can also take the following actions to manage fax lines:

Action	Description
Change Refresh Rate	Set the time interval to refresh the data on the fax lines page.
Restart Server	Click to restart the GFI FaxMaker Fax Server service. Restarting the service is useful when encountering issues with fax lines or fax transmission. This service also requires a restart when applying changes to the faxing medium of choice (for example, after applying changes to the XCAPI configuration).
Initialize Fax Lines	On the left pane, click the Uninitialized tab and locate the fax devices to initialize. This action is available for certain types of lines only.
Halt Fax Progress	To terminate the fax transmission on a particular line, click  in the Transmission Status column of that fax device. Click OK to confirm.

The Fax Lines monitor also displays information on:

Action	Description
Out of queue	The number of faxes still pending to be processed and added in the queue for transmission.
Converter	Displays the current activity of email to fax converter.
Latest File	The latest attachment processed by the fax service.
Refresh Rate	The time interval configured to refresh the content on the page.

 

Monitoring Faxes in Queue

Use the GFI FaxMaker Monitor to track faxes that are in the queue, ready to be transmitted.

The left pane on the dashboard is used to filter faxes in the queue by their current status (see screenshot below):

Administrators can use the Queued Faxes dashboard to:

Action	Description
Search faxes in the queue	Key in a word to search faxes in the Sender, Recipient or Priority fields in the queue.
View fax information	Double-click any fax in the queue to view more detailed information about that particular fax.
Remove a fax from the queue	Select one or more faxes to remove from the queue. You can also click  to select all displayed faxes. Click Delete and click OK to confirm deletion.
Restart MTA	Click to restart the GFI FaxMaker Message Transfer Agent service, when required.

 

Monitoring SMS Devices and Queue

Use the GFI FaxMaker Monitor to track the activity of SMS devices and SMS transmission.

The SMS dashboard displays the list of SMS devices and their current transmission status and properties (see screenshot below):

The dashboard also contains information on: 

Feature	Description
SMS in queue	The total number of SMS in the queue to be sent to devices for transmission.
Last SMS Number	The last phone number on which the SMS was sent.
Local SMS sent (last 30 days)	The number of local SMSes sent in the last 30 days.
International SMS sent (last 30 days)	The number of international SMSes sent in the last 30 days.