UI Takes Around 10 Minutes to Load After Upgrade

Versions / Builds Affected

FaxMaker 2015 build 20180518

Status

Resolved

Problem Summary

The FaxMaker configuration UI does not immediately load when opened. Takes about 10 minutes or more to load.

TT / JIRAID

GFIFM-310

How to Identify

Verify the build number and how long it takes the UI to load

Workaround / Fix Details

Patch FM2015_ TT1112_20150814 Partially fixed in 2015 SR1 20150826 Complete fix scheduled to be in 2015 R2 20151117 & 20160310

Required Actions

Notify PSG that you have a case with this issue and they will provide the next step.