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HTTP error 403.4 when trying to access the GFI FaxMaker Website

Answer

PROBLEM

The following error is displayed when trying to access the GFI FaxMaker Website (http://SERVERNAME/Faxmaker):
 
Server Error in Application "DEFAULT WEB SITE/FAXMAKER"
HTTP Error 403.4 - Forbidden
The page you are trying to access is secured with SSL (Secure Sockets Layer).
 

ENVIRONMENT

  • GFI FaxMaker 2015 and above
  • All supported environments


SOLUTION

 

  • Method 1

Use HTTPS instead of HTTP protocol
for example: https://SERVERNAME/Faxmaker

 

  • Method 2

Disable HTTPS for GFI FaxMaker site:
  • On the GFI FaxMaker server open the Internet Information Services (IIS) Manager
  • On the left, in the Connections pane expand the Default Web Site and select the Faxmaker directory
  • In the middle, in the Features pane double click SSL Settings and deselect the option SSL required
  • On the right, in the Actions pane click on Apply to save the settings 
  • Reload the FaxMaker site in the web browser (it should work now with both: HTTP and HTTPS).



CAUSE

This issue occurs because the web site requires incoming requests to be made by using SSL (HTTPS). However, the client sent the request is using HTTP protocol.
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  1. Priyanka Bhotika

  2. Posted

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