Error Code is not reflected in XMLAPI

Versions / Builds Affected

GFI FaxMaker 2015

Status

Resolved

TT / JIRAID

1098

How to Identify

Although an outbound fax call failed with Handshaking Failure 54, the XMLAPI status file report error code "0". Before the GFI FaxMaker 2015 upgrade, it did show for failured faxes the correct error code. Attached are a. the log files, b. the status file notifications.gfi_log 2015-06-11,13:19:27,427,1,"#00002b50","#00001a28","info ","notifications","CNotification::tagReplace:: r_fax -> 0098029588052" 2015-06-11,13:19:27,428,1,"#00002b50","#00001a28","info ","notifications","CNotification::tagReplace:: description -> Faxversand fehlgeschlagen : Handshake fehlgeschlagen" 2015-06-11,13:19:27,428,1,"#00002b50","#00001a28","info ","notifications","CNotification::tagReplace:: error_code -> 54" 2015-06-11,13:19:27,428,1,"#00002b50","#00001a28","info STATUS FILE 0********************************************************* FAXSENDEBERICHT ********************************************************* Betreff: Fehler: Stammblatt - Test__Sonja Gruber (Faxversand fehlgeschlagen an 0098029588052') Absender: Administrator Absender-E-Mail: Administrator@naip.de Status: Sent Datum/Uhrzeit: 11.06.2015 13:19:27 Geschwindigkeit: 9600 bps Verbindungsdauer: 05:17 Seiten: 0 Seiten gesamt: 2 Auflösung: Fine Remote-ID: Leitungsnummer: 2 Wiederholungsversuche: 10 Beschreibung: Faxversand fehlgeschlagen : Handshake fehlgeschlagen ********************************************************* C:\Program Files (x86)\GFI\FAXmaker\XMLAPI\SCM2-PRO\20150611_125302_00335.pdf0098029588052

Workaround / Fix Details

This issue was fixed in the GFI Faxmaker 2015 SR1 release

Required Actions

1. Attach Known Issue article 2. Gather troubleshooting files and XMLAPI status file