Error Check for online updates

Versions / Builds Affected

2015

Status

Open

Problem Summary

Error A Windows (WININET) Error has occurred while retrieving product updates information.

TT / JIRAID

296

How to Identify

1. Open FaxMaker configuration 2. Go to General/Version information 3. Click Check for Online Updates 4. Select either Yes use active FTP or Yes but use passive FTP

Workaround / Fix Details

None

Required Actions

Add case to TT296