Overview

When downloading updates for GFI MailEssentials the error 'A redirect request will change a secure to a non-secure connection' is encountered.

This may appear in Update Failure notification email or in the specified update log file (..\GFI\MailEssentials\AntiSpam\Debuglogs\audldownload.log):

"error ","audldownload","A redirect request will change a secure to a non-secure connection"

Environment

• GFI MailEssentials
• All supported environments

Root Cause

There is a hidden popup that requires confirmation to continue when changing from a secure to non-secure website. 

Resolution

1. Download Microsoft PsTools.
2. Open the install directory of the PsTools in a command prompt.
3. Run the following command: psexec -s -i "%programfiles%\Internet Explorer\iexplore.exe".
   • This opens Internet Explorer as the system account.
4. Remove the check from "Show a popup each time the connection went from secure to non-secure" if available.
5. Remove the check from "Warn if changing from secure to non-secure mode is not selected" if available.
6. Restart all GFI MailEssentials services.