Overview
You must configure your domain DNS records to send and receive messages via Kerio Cloud accounts. Domain Name System (DNS) enables the translation of hostnames to IP addresses and provides other domain-related information.
This article describes the essential records you need to configure:
Information
MX Records
To receive an email to your domain, you must configure a mail exchange (MX) record in your DNS; it specifies which server handles email messages. The settings are different for each plan.
Business Plan
Your MX record settings depend on the server your domain is hosted.
You can find the server hostname in the welcome email you received from Kerio Cloud.
| Record Type | Hostname | Value |
|---|---|---|
| MX | [your domain name] |
[server hostname from the welcome email] For example: |
Business Pro Plan and Private Cloud
If your server is in the European data center, add MX records for all of the following hostnames:
| Record Type | Value | Priority |
|---|---|---|
| MX | mx1.eu1.kerio.cloud |
10 |
| MX | mx2.eu1.kerio.cloud |
10 |
If your server is in the US data center, add MX records for all of the following hostnames:
| Record Type | Value | Priority |
|---|---|---|
| MX | mx1.us1.kerio.cloud |
10 |
| MX | mx2.us1.kerio.cloud |
10 |
| MX | mx3.us1.kerio.cloud |
10 |
DNS Records for DKIM
To sign outgoing messages with DKIM, add a CNAME record to your DNS. Canonical Name record specifies an alias of the domain name in DNS.
The CNAME record settings depend on the server your domain is hosted. You can find the server hostname in the welcome email you received from Kerio Cloud.
The settings are the same for both plans.
| Record Type | Hostname | Value |
|---|---|---|
| CNAME | mail.[domainkey].[your domain name] |
For example: |
DNS Records for SPF
Sender Policy Framework (SPF) allows you to filter out messages with fake sender addresses. To use SPF, add a TXT record to your DNS. The settings are the same for both plans.
If your server is in the European data center, add the following TXT record:
| Record Type | Hostname | Value |
|---|---|---|
| TXT | [your domain name] |
|
If your server is in the US data center, add the following TXT record:
| Record Type | Hostname | Value |
|---|---|---|
| TXT | [your domain name] |
|
DNS for XMPP
If you want to make instant messaging in Kerio Connect accessible from other servers, you must add SRV records to your domain's DNS.
For more information, refer to Configuring DNS for an instant messaging article.
DNS for Autodiscover
Autodiscover enables users to set up their accounts on desktop applications and mobile devices by using only their account credentials (username and password).
To enable Autodiscover, you must add a service (SRV) record to your domain's DNS. This record specifies the location of the server for individual services.
For more information, refer to Configuring Autodiscover in Kerio Connect article.
Priyanka Bhotika
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