Start a conversation

EOL for Legacy Hardware Support in Kerio Control

Overview

GFI Software announces the end-of-life (EOL) dates for selected Kerio Control hardware boxes.   Support is available under the terms and conditions of customers' service contract.

Customers with active software maintenance contracts receive support from the GFI Support, as shown below.

Information

Milestone

Definition

End-of-software maintenance releases date

The last day that GFI Software may release any final software maintenance releases or bug fixes. After this date, GFI Software will no longer develop, repair, or maintain the appliance.

Last day of software maintenance

The last day of software maintenance. After this date, software maintenance will no longer be available. All software maintenance renewals will be prorated to end on this date.

Last day of technical support

The last day that GFI Support will provide technical assistance for the product.

 

The table below provides a list of Kerio Control appliances and their respective EOL dates.

Appliance

End of Software Maintenance Release Dates

Last day of software maintenance

Last Day of Technical Support
1110

November 30th, 2017

December 31st, 2017 31 December 2018
1120

November 30th, 2018

December 31st, 2018 31 March 2019
3110

November 30th, 2018

December 31st, 2018 31 March 2019
3120

November 30th, 2018

December 31st, 2018 31 March 2019
3130 November 30th, 2018

December 31st, 2018

31 March 2019

Note: The last supported Kerio Control firmware version for the above boxes is 9.2.4 You can upgrade to NG-Series. For more details, refer to Kerio Control NG Series.

Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Priyanka Bhotika

  2. Posted

Comments