Auto-complete for users and groups might fail under certain pages when using a Web Filtering or Web Security license key

Versions / Builds Affected

20130314

Status

Resolved

Problem Summary

Auto-complete for users and groups might fail under certain pages when using a webfiltering or websecurity license key

TT / JIRAID

968

How to Identify

The auto-complete for users and groups in the web interface (e.g. under Settings > Policies > Download Policies) might not list any users/groups, but at the same time the auto-complete does work fine in other areas of the web interface (e.g. Settings > Policies > Always allowed). E.g. in AD the following users exist: UserA UserB UserC You type "User" into the field under Settings > Policies > Download Policies, but the dropdown list does not show any users at all. Doing the very same in another page the list populates correctly with all 3 users. This has been observed when using a webfiltering or websecurity license key.

Workaround / Fix Details

Write out the username / group manually.

Required Actions

Use workaround.