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GFI OneGuard | Installation on Windows 7 device throws error and fails

Summary

The GFI OneGuard Agent failed to be installed on device (computer name) due to the following error AgentNotInstalled.

Overview

Installation Fails with Error

  • Installation of GFI OneGuard Agent fails and the following error message appears:
Error:The GFI OneGuard Agent failed to be installed on device (computer name) due to the following error AgentNotInstalled.

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Cause

  • System requirements have not been met for installaton to proceed on a Windows 7 machine
  • For further information, please go to the following Microsoft page:
https://www.microsoft.com/en-us/download/details.aspx?id=46148

Resolution

Install Security Update for Windows 7

  1. Go to the following Microsoft Security Update for Windows 7 for x64-based Systems (KB3033929) page:
https://www.microsoft.com/en-us/download/details.aspx?id=46148 
  1. Click on the Download button and follow the onscreen instructions to install the MS Security Update

Additional Information

Agent installation system requirements: https://manuals.gfi.com/en/oneguard/content/admin/gsg/agents.htm
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  1. Priyanka Bhotika

  2. Posted
  3. Updated

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