Articles

• How to determine why the Attachment Filtering Content Filter blocked or allowed a message

  Answer If you are questioning why an email was blocked or allowed by the Attachment Filtering Content Filter and would like more information, you can find further details in the log file for that filt...

• Disabling Outbound Scanning in GFI MailEssentials

  Overview This article provides steps to disable scanning of outbound messages in GFI MailEssentials.   Process Follow the instructions provided below: Navigate to MailEssentials Configuration > Conten...

• Inline attachments in outbound emails were not visible after being processed by MailEssentials

  Versions / Builds Affected20110812 StatusResolved Problem SummaryAttachments sent outbound through MailEssentials will not be visible if the attachment is pasted into the emails or if the emails inclu...

• Mac Outlook emails with attachments are getting failed in MailEssentials

  Versions / Builds Affected2012/20120425-2158 StatusResolved Problem SummaryEmails sent that are compiled by Outlook for Mac are getting failed. TT / JIRAID174 How to IdentifyEmails sent that are compi...

• Social Security Advanced Content Filtering Rule Picks up Postal and Zip Codes

  Overview The default regular expression rule in advanced content filtering detects some postal and zip codes as well as social security numbers. Environment GFI MailEssentials 2012 / 20120913 Resoluti...

• Why doesn't GFI MailEssentials try to clean a virus from an infected attachment, but quarantines or deletes the whole attachment instead?

  AnswerMost of the viruses that have been released recently did not attach themselves to other attachments but replaced the whole attachment. Therefore the whole attachment is the virus, and there woul...

• Error: 'File <filename> was blocked because of an extension related to the detected file type <type>' When Sending Attachments

  Overview After reviewing the logs for the Attachment Filtering policies as per the article How to determine why the Attachment Filtering Content Filter blocked or allowed a message, you may find error...