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Articles

  • Preparing Journal Mailbox in Microsoft® Exchange Server

    Overview This article is useful when creating a journal mailbox or troubleshooting mailboxes not functioning as required.  This will include the following: Choosing a Journal Method. Enabling Journal ...

  • Preparing the Journal Mailbox for Kerio Connect

    Overview Incoming and outgoing emails can be automatically routed to a journal mailbox within Kerio Connect. GFI Archiver connects to this journal mailbox and downloads the emails automatically. This ...

  • Preparing the Journal Mailbox for Google Apps

    Overview Incoming and outgoing emails can be automatically routed to a journal mailbox within Google Apps. GFI Archiver connects to this journal mailbox and downloads the emails automatically. Prerequ...

  • Configuring a Journaling Mailbox

    Overview When archiving from a mail server, GFI Archiver needs to connect to a journaling mailbox to retrieve items. This article describes how to create a new journaling mailbox from within the GFI A...

  • Viewing Configured Mail Servers

    Overview This article guides users through the process of viewing the configured mail servers, allowing end users to view where mail is being pulled from mail servers or add a new mail server to the c...

  • GFI Archiver not archiving emails

    Overview If you see that user emails are not archiving, emails are stuck in the Microsoft Exchange journal mailbox or the Archive Store summary shows that emails or files have not been archiving then ...

  • Archiving from Multiple Microsoft Exchange Servers

    Overview This article describes the process to archive emails from multiple Microsoft Exchange Servers using either a single journal mailbox or multiple journal mailboxes for each server. Diagnosis   ...

  • Slow Downloading From Journal Mailbox When EWSProvider Safe Mode is Triggered

    Overview You may experience slow downloading from the journal mailbox when EWSProvider Safe Mode is triggered due to exceeding file thresholds in the Core\Pickup or Core\Queue folders. This article sh...