Articles

Scan Results, Errors, Customization

• Error: "Communication server not running"

  Overview This article provides the solution for the Communication server not running error that appears when the event log shows Faulting module name: 'MSVCR100.dll' or 'MSVCR120.dll.'   Identifying t...

• Handling Error "The patch management database is unavailable"

  Overview When viewing the scan results from an Agent Scan or an Interactive/Scheduled Scan, the following error occurs: The patch management database is unavailable. This article provides step-by-step...

• GFI LanGuard Is Not Detecting All Missing Patches

  Overview This article shares the process for determining why a certain update/patch may not be listed or is not supported by GFI LanGuard.   Information  Problem The scan results of GFI LanGuard for m...

• GFI LanGuard Supported Microsoft Patches and Service Packs

  Overview It is necessary to be familiar with your Microsoft Service Pack and the Supported Microsoft Patches compatible with GFI LanGuard. Knowing your Microsoft version and type of Service Pack insta...

• Changing the LanGuard Agent Scan Schedule

  Overview LanGuard’s security scanner results, deployment results, computer information, and agent information are stored in a database along with other agent scan information. The scan data is then st...

• Testing Network Connectivity and Security Permissions for GFI LanGuard Operations

  Overview GFI LanGuard requires the correct network settings and security permissions for the server to perform operations to computers remotely. Even one missed requirement, wrong service account or i...

• Using Microsoft Baseline Security Analyzer for Scan Result Comparisons

  Overview   This article provides an alternate means of scanning using Microsoft specific tools to compare results with LanGuard scans.   Process   GFI LanGuard scans computers for Security Updates and...

• Patch Management Database Release Schedules

  Overview Gaining familiarity with the occurrence and severity of issues and updates for GFI LanGuard's patches and patch management database will help with estimating solution timeframes. Missing patc...

• OVAL and CVE Definitions Supported by GFI LanGuard

    This article provides information regarding the list of supported OVAL and CVE definitions outside of the Scanning Profile Editor.  For details, refer to the complete list of the GFI LanGuard suppor...

• Error: Server Execution Failed After Preforming a Scan

  Overview   This article provides information on the Server Execution Failed error that can occur after running a scan. It also provides troubleshooting steps to attempt to resolve the error.      Info...