Start a conversation

'Failed to open key <Registry Key Value>' Error When Opening the FaxMaker Configuration

Overview

Users receive the following error message when trying to open the FaxMaker Configuration:

Failed to open key HKEY_LOCAL_MACHINE\SOFTWARE\GFI FAX & VIOCE\FAXmaker\Config

Also, the program will tell users their FaxMaker evaluation has expired when trying to open FaxMaker Monitor.

Environment

  • FaxMaker

Root Cause

User does not have local admin rights.

Resolution

The logged on user needs to have admin rights on the local machine. Provide admin rights to the logged on user and the issue is resolved.
Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Priyanka Bhotika

  2. Posted

Comments