Answer

Applies to

• GFI FaxMaker
• CAPI fax device

When GFI FaxMaker instructs the attached CAPI fax device to dial a specific fax number, then an error at this phase is usually reported as a call failed: 46 in GFI FaxMaker monitor. This error means that no dial tone was detected when the capi device attempted to dial the fax number.

The following errors can be encountered when a fax is sent or received. For in- and outbound faxing using a CAPI fax device:
 

• Call Failed: 46

 

1. fax number is either wrong or incomplete
2. a prefix is required before the fax number. here
3. a CLIP value is required to authenticate with the PBX: here
4. TE-System XCAPI license expired: here
5. LANCOM / Bintec CAPI profile is not compatible with PBX: here
6. Settings for dialing options is incorrect in GFI FaxMaker: here
7. ECM is not enabled in GFI FaxMaker / Bintec mediagateway: here
8. Other reasons which the Support Technician needs to identify

Related Articles:

• What errors can occur during the fax transmission