Transmission reports failed to be uploaded

Versions / Builds Affected

GFI FaxMaker 2014

Status

Resolved

TT / JIRAID

1080

How to Identify

The following SMTP error occurs when trying to upload transmission reports to Mimecast: Invalid address - http://kb.mimecast.com/Mimecast_Knowledge_Base/Administration_Console/Monitoring/Mimecast_SMTP_Error_Codes#501.

Workaround / Fix Details

no workaround

Required Actions

1. Escalate the case to PSG 2. Attach article 3. Attach Wireshark trace and Troubleshooting files