Overview

When you try to bring up a MailEssentials page or FaxMaker page, Outlook Web Access (OWA) appears instead.

Environment

• GFI Archiver, FaxMaker or MailEssentials
• IIS 7 or later

Root Cause

SharePoint and other applications will sometimes apply the redirect to websites.

Resolution

Use the following steps:

1. Open Internet Information Services (IIS) Manager.
2. Expand Server > Sites > Default Web Site.
3. Select Virtual Directory > HTTP Redirect.
4. Uncheck Redirect requests to this destination.

Virtual directories for which redirect should be turned off are:

• GFI Archiver: Archiver, Archiver_Services.
• GFI FaxMaker: FaxMaker.
• GFI MailEssentials: MailEssentials, MailEssentials_Services, MailEssentialsRSS.

Confirmation

The GFI MailEssentials, GFI FaxMaker or GFI Archiver are not redirected to Outlook Web Access (OWA).