Overview

Under the Administrative Tab, on the Manage SandBoxes page, the VMServerID won't populate the VMPath map to the destination target revert image.

Environment

• SandBox Server 4.1.302 configuration for the revert function for the SandBox Clients
• Ubuntu, RedHat Enterprise Linux, and CentOS - (SandBox supported versions)

Root Cause

Sudoers file must be granted the correct privileges.

Process

Follow these step to resolve this issue:

1. Install VMWare WorkStation or ESX on the GFI SandBox Server.
   
   
2. Modify the Sudoers file:
   
   
   • For Ubuntu, make the required changes:
     1. In a terminal window: sudo nano /etc/sudoers
     2. Add the following to the end of the file: www-data ALL=(user1) NOPASSWD:/usr/bin/vmrun
     3. Save the file
     4. Reboot the machine
        
        
   • For CentOS/RedHat, make the required changes:
     1. In a terminal window: sudo nano /etc/sudoers
     2. Add the following to the end of the file: apache ALL=(user1) NOPASSWD:/usr/bin/vmrun
     3. Save the file
     4. Reboot the machine