Answer

PROBLEM

Internet Information Services Web sites that are hosted on the cluster do not start automatically when an Exchange Server 2003 virtual server fails over to a cluster node.

Due to the above, the GFI MailEssentials configuration could become unavailable following a failover or moving of an Exchange Virtual Server from one node of the cluster to the other.

ENVIRONMENT

• GFI MailEssentials
• Microsoft Exchange 2003

SOLUTION

To resolve the issue, installing Service Pack 2 for Exchange Server 2003 is required.

CAUSE

An issue exists on cluster installations of Microsoft Exchange Server 2003 if Service Pack 2 is not installed. More information about this can be found in Microsoft Knowledge Base Article 885440.

Notes:

• Guidelines on how to install any service pack for Exchange Server 2003 in a clustered Exchange Server environment can be found in Microsoft Knowledge Base Article 867624