Error: 'Record(s) cannot be read; no read permission on 'Updates'' While Scanning

Overview

While performing a scan on GFI LanGuard, the following error occurs:

Record(s) cannot be read; no read permission on 'Updates'

Here, the word 'Updates' references to a section of the Program Updates which provide definitions to the product, such as the Patch Definitions.

This article provides a background of the error message and the resolution steps.

Resolution

• By purging and re-downloading a fresh copy of the definitions, we are restoring the access to the files in question that contain the read permission errors. 
• Follow the steps in the Updating LanGuard Manually article for a full procedure on removing the current definitions and downloading the latest definitions directly from the update server.