Overview

Users receive a logon dialog box when trying to connect to the GFI WebMonitor console when integrated authentication is enabled in GFI WebMonitor.

Environment

• GFI Webmonitor
• All Supported Environments

Root Cause

Browser security settings may cause this behavior.

Process

Follow these steps to resolve this issue:

1. Make sure you have the browser's proxy settings set to use the WebMonitor or the Microsoft ISA/TMG Server proxy address and port (8080 by default).
   
2. Add http://1.1.1.1 to your browser security settings under Tools > Internet Options > Security tab > Trusted Sites.
   
   
3. To access the console, use http://1.1.1.1

NOTE: This URL is recognized only by WebMonitor (it is not a DNS entry) when connecting to its proxy port.