Start a conversation

How to correct a website has the wrong category in the WebGrade database ( ONLY)

Answer

PROBLEM

A website is categorized incorrectly in the WebGrade. A request to change the category has already been submitted through the WebGrade Customer Feedback Form, however the category has not been changed.

ENVIRONMENT

  • WebMonitor
  • All Supported Environments

SOLUTION

  • Go to http://brightcloud.com/support/changerequest.php
  • Submit the URL change request, specifying your email address to receive feedback once the URL has been reviewed
  • When the category has been changed by BrightCloud, wait for the next WebGrade update and inform the customer that the category has been updated

CAUSE

Sometimes sites may be automatically categorized incorrectly, and need to be reviewed and updated manually by BrightCloud.

Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Priyanka Bhotika

  2. Posted 9 days ago

Comments