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  • Resolving XMPP Server Errors in Kerio Connect

    Overview This article provides instructions to resolve issues when the XMPP service (responsible for instant messaging in Kerio Connect) is unresponsive. You may encounter an error message in the Warn...

  • Changing the Operating System of Kerio Connect License Key

    Overview The license key in Kerio Connect is specific for each OS (Windows, macOS, and Linux). If you are performing migration of Kerio Connect from one OS to another, you need to update the OS of you...

  • Kerio Connect Email Count

    Overview This article provides information on how to count the number of incoming and outgoing emails in Kerio Connect.   Process Navigate to Kerio Connect Mail Logs under Logs > Mail. Right click on ...

  • Kerio Connect v.9.2.9 patch 2 Release Notes

    What's new in Kerio Connect Version 9.2.9 patch 2 Released: July 19, 2019 Release notes Fixes in this release: Emails are not sent from Microsoft Outlook 2019 after Microsoft Office update to version ...

  • Kerio Connect 9.2.10 Release Notes

      What Is New in Kerio Connect? Release Version 9.2.10 Release Date 7th August 2019   Release Notes   The following are the fixes in this release: Emails are not sent from Microsoft Outlook 2019 after...

  • Store Directory Locations

    Overview This article provides the default location of the different store directory folders. The store directories contain users, resources, and public folders. Knowing these locations is essential, ...

  • Removing Duplicate Contacts in Public Folders

    Overview Public Folders are folders available to all users in a domain or the whole server. You can create public folders of the following types in Kerio Connect or Microsoft Outlook: Mail Calendar Co...

  • Kerio Connect 9.2.11 Beta Release Notes

    Release date: September 16, 2019   Kerio Connect 9.2.11 brings a host of new features as well as fixes to previously reported issues/bugs. These updates are as follows: New Features KOFF performance h...

  • Downloading Kerio Connect Directory Extensions and Migration Tools

    Overview This article provides information on how to download Directory Extensions and Migration Tools for Kerio Connect.   Process There are two ways to download Kerio Connect Directory Extensions an...

  • Upgrading the MAPI Property Database in Kerio Connect 9.1

    Overview Kerio Connect 9.1 includes a new type of database for storing MAPI properties. The property database upgrades automatically once you upgrade to Kerio Connect 9.1. The upgrade may take several...