Overview
The purpose of this article is to provide step-by-step instructions for excluding extra text files from being present when faxes are received in an email message or dropped in a folder location.
Access Requirements
The successful execution of the procedure detailed in this article requires access to the fax server.
Procedure for Excluding Text Files
Follow the procedure below to keep extra text files from appearing with received faxes.
Step | Action |
1 | Open the FaxMaker Configuration from the Start menu. |
2 |
Once open, expand the Advanced node.
|
3 |
Select the OCR node and click on Properties.
|
4 |
Select the Inbound OCR tab.
|
5 | Ensure that the Attach OCR output text file with fax report checkbox is deselected. |
6 | Click OK. |
7 | Restart FaxMaker services. |
Confirmation
Faxes that are received after implementing this solution should no longer contain additional text files.
Priyanka Bhotika
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