Overview

This article provides instructions for adding new fax lines to your GFI FaxMaker configuration.

Note: You can add the maximum number of lines supported by your fax device, up to the GFI FaxMaker limit of 128 lines.

Process

1. Navigate to GFI FaxMaker Configuration > Lines/Devices > Properties and click Add.

2. When adding new fax modems after installing GFI FaxMaker, click Detect in the Lines/Devices dialog to attempt automatic detection and add them to the list of devices.

   

3. Specify the following details:

   Setting	Configuration
   Available fax lines	Select one of the available fax line numbers. This is used as a reference to that particular line.
   Device type	Specify the type of fax device used.
   Physical line/port	Select the channel or port to configure.
   Copy settings from installed device	To copy the settings of a previously configured fax line, select this option and specify the fax line to copy settings from.

4. Click OK.

5. From the Device tab in the line properties dialog, configure:

   Device Type	Settings
   ISDN ISDN BRI CAPI2.0 devices ISDN PRI/IP CAPI2.0 devices ANALOG CAPI2.0 devices Gateway devices	ISDN type - Select the ISDN device type. MSN numbers - Enter the number to answer incoming calls for. Key in a full number entry (for example, 82733099) or a prefix number (for example, 82733 to answer all numbers in the range 82733000 to 8273099). Answer All - Click to answer all incoming calls received on the ISDN channel.
   Brooktrout	Card type - Select the Brooktrout device type Line capabilities - depending on the properties of your fax device, select the appropriate type, None, DTMF or DID/ISDN. Tone dialing - If supported, select for faster dialing. If disabled, pulse dialing is used. Wait for dialtone - Starts dialing only when a dial tone is established. Rings until answer - Configure the number of rings before answering incoming calls.
   GFI Fax Modem Driver	Modem type - Select the fax modem type. Advanced Modem Options - GFI FaxMaker ships with a number of pre-configured devices. Click to create new devices or manually configure device options. Fax modem properties. Initialization string - Displays the string used by the modem driver to initialize the modem. Rings until answer - Configure the number of rings before answering incoming calls. Tone dialing - If supported, select this option for faster dialing. If disabled, pulse dialing is used. Wait for dialtone - Starts dialing only when a dial tone is established. Check for busy tone - Checks if the line is busy before sending the fax. Speaker mode - Configure speaker settings: Always Off, Until Connected or Always On. Speaker volume - Set the appropriate volume.
   Microsoft® Fax Modem Driver	Type - Select the Fax type. Rings until Answer - Configure the number of rings before answering incoming calls. NOTE: Ensure that the Fax Server role is installed and the Fax service is running from the Services applet.
   Fax Services	Displays settings for the selected Fax Service line. To send faxes through an online fax provider, specify your account details in the Fax Services node. To associate a line with a DID (Direct Inward Dialing), choose the DID number from the list. This option requires that the Fax service account is validated in the Fax services node. IMPORTANT Online fax services require the full recipient number, including the international dial symbol "+", the country and area codes. Do not use hyphens, spaces or dashes between any parts of the fax number. The full recipient number is also required when sending faxes locally.

6. From the Line options tab, configure:

   Option	Configuration
   Max. resolution	Set the maximum resolution for faxes sent and received on this line.
   Max. speed	Set the maximum speed for faxes sent and received on this line. A lower speed limit will increase call duration but on an analog line, it helps to avoid loss of quality when there is noise in the telephone line.
   Local fax ID	Specify the TSID value sent to recipients when sending faxes over this line. This is usually set as the line's fax number. For more information refer to Customizing the caller ID and TSID of outbound faxes. NOTE: Some PABX devices or telecommunications service providers do not accept a custom TSID when making outbound calls. In this case, it is recommended to leave this field empty.
   Receive incoming faxes	Allow receiving faxes on this fax line.
   Send outgoing faxes	Allow transmission of faxes on this fax line.
   Dial prefix & suffix	If your lines are located behind a PBX, you can specify a dial prefix or suffix.
   Do not dial prefix if fax number is	Exclude dialing of a prefix when the fax number is less than, equal to or more than a certain number of digits. This can be useful when using different providers for local, national or international faxes.
   Fax header	Key in the text to show at the very top of fax, for example, the company name.
   Number of retries	Sets the number of times GFI FaxMaker will try to re-send fax.
   Retry delay	Set a delay between retries, in seconds.
   Disable use of ECM if available	By default, GFI FaxMaker automatically corrects errors caused by noise that interferes with the transmission of fax. Select this option to disable automatic correction.

7. From the Advanced tab, configure:

   Option	Configuration
   Auto-print faxes received on this line	Automatically print faxes received on this line. Click Setup printers... to configure printing settings. In the Incoming faxes auto-print setup, configure how to size faxes for printing or select Nearest size to automatically detect the appropriate size to use. Click Print setup... to select the printer to print for that particular paper size. Click OK.
   Backup faxes received on this line	Stores a copy of all incoming faxes in a folder. Key in the folder where to store received faxes.
   Backup faxes sent on this line	Stores a copy of all outgoing faxes in a folder. Key in the folder where to store received faxes.
   Backup faxes in the following file format	Select the format to use when backing up faxes.
   Number of DID digits to capture	Routes faxes to individual users based on the DID number. Set the number of digits to capture. For example, use 2 to capture from 00 to 99.
   Generate beep tone before capture	Fax device gives a beep when answering a call as a signal to the user to enter the DTMF number. If available, it is recommended that this option is always selected. From the drop-down list select the tone of the beep.
   Flash after DTMF capture and before fax tone	Only used for Multitech modems. Select this option so that after successfully detecting a tone, the fax server goes 500ms on hook (flash).

8. From the Users tab, select the users allowed to send faxes using this line. Configure:

   Option	Description
   All users/groups can send on this line	Allows all licensed users to send faxes on this line.
   Listed users/groups can send on this line	Limits the users that can send faxes on this line.
   Add...	Specify users/groups allowed to send faxes on this line.
   Delete	Deletes selected users/groups from the list of allowed users.
   Reserve line only for listed users/groups	Sets the line exclusively reserved for the selected users/groups

9. From the Line test tab: you can send a fax to test the line settings. Key in a fax number where to send the test fax in Fax number to dial and click Send test fax. Click Monitor test fax to launch the GFI FaxMaker Monitor in a web browser and monitor the status of the test fax. For more information refer to Monitoring GFI FaxMaker operation.

10. Click OK to save settings.

11. When changing settings for any lines/devices, it is necessary to restart the GFI FaxMaker Fax Server service for changes to take effect. Click Yes to restart.
    
    

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