Overview

This article describes how to reach out to the GFI Sales Team for any queries within their scope of support.

Prerequisites

Be prepared to provide the following information:

• The name and company of the person who purchased the license
• Your license key
• The purchased date
• The invoice issued by your GFI Sales Partner

Solution

The scope of support offered by the Sales teams includes the following:

• Extend licensing dates
• Billing issues
• NFR Licensing
• Expired Licenses
• Renew licenses
• Plan Upgrades (Specific to the GFI products)
• Combine multiple license keys

Contact Information

Specific contact information for Sales varies depending on region or country.

To contact GFI Sales email Sales@GFI.com or review the following steps:

1. Navigate to the GFI Contact Us Site.

2. Select a Country or Region.

3. Review the contact details in the Sales and Technical support sections, as shown in the following example for Asia.