Overview

The Kerio Connect store is located on a separate disk (mounting point). The external spinning drives don't mount before the Kerio Connect service starts. This causes the Kerio Connect to create the wrong store path. There is a built-in Kerio Connect parameter that allows controlling the Wait limit for the mounting store process.

This article provides information on how to configure Mount store delay in Kerio Connect.

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Prerequisites

Admin (root) access to the Kerio Connect server

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Process

1. Stop the Kerio Connect service.

2. Navigate to the Kerio installation folder.
   The defaults are:
   
   Windows: C:\Program Files\Kerio\MailServer
   Mac: /usr/local/kerio/mailserver
   Linux: /opt/kerio/mailserver

3. Open mailserver.cfg and locate the following variable.

   <table name="Directories">
    ...
   <variable name="StoreVolumeMountWaitLimit">120</variable>

   
   
   

4. Increase the <variable name="StoreVolumeMountWaitLimit"> as per custom needs (this variable is in seconds). Save the changes.

5. Start the Kerio Connect service.

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Confirmation

The mounting disk is loaded faster than the Kerio Connect process asks for the Mounting store folder.

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