Overview

GFI FaxMaker configuration does not store any changes or modifications that have been applied to existing licensed users in SMTP mode.

Environment

GFI FaxMaker 2013 Build: 20131008

Resolution

To resolve this issue, the user in question needs to be deleted then re-added as a new user with the modified details. There is an available patch that's applied as follows:

1. Stop GFI FaxMaker FaxServer / Message Transfer / WSAPI service.
2. Copy the patch "usrdbupg.exe" into GFI FaxMaker root folder.
3. Run the patch "usrdbupg.exe".
4. Start GFI FaxMaker FaxServer / Message Transfer / WSAPI service.