Overview

FaxMaker is capable of working with online fax services such as FaxMaker Online. The steps highlighted in this article successfully address the process to configure FaxMaker to work with FaxMaker Online.

Prerequisites

• Administrative access to FaxMaker Online Account.
• Administrative access to GFI FaxMaker configuration.
• All mail settings configured separately.

Information

1. Log in to FaxMaker Online's administration console. You can access it directly through the Administrator Portal Login.
2. Click the gear icon in the top-right corner and choose Users. 
   
   
   
   
3. Edit the user which will be used with FaxMaker server.
   • Choose the user the desired fax number(s) to be used with FaxMaker are assigned to. Take note of the username in the format mbx######## on the Users tab (the reset password link displays, as well as the password, if unknown), then click on the Fax tab.
   • Click the gear icon beside the user's name and choose Edit User.
   • Verify the number(s) listed displays the fax number you would like to add to the FaxMaker server. You may add additional numbers by choosing them from the drop-down.
   • Change the Fax receiving settings from Receive Fax using email to Use Inbound Web Service. Then click Save at the top of the screen.
     
     
     
     
4. Add the FaxMaker Online account to the FaxMaker server.
   • Open the FaxMaxer configuration on the server.
   • Click New fax service account, choose GFI Online Fax Service.
   • Enter a name for the account in Account Name, the user ID is the username that was noted before. It displays in the format mbx########. 
   • Enter the password for the user. This is different from the FaxMaker online login, if the user's password is unknown, it can be reset from the Users tab in FaxMaker Online.
   • Click Validate Account to verify.
     
     
     
     
5. Add the lines to FaxMaker.
   • Click Lines/Devices.
   • Click Properties.
   • Click Add.
   • Choose the first available Fax Line.
   • Choose Fax Services as the Device type.
   • Choose your OFS Account Name from the Physical line/port drop down.
   • Click OK.
     
     
     
     Note: Repeat this process for each line.

Confirmation

Once all lines have been added, the configuration process is complete and FaxMaker has been successfully linked to FaxMaker Online Fax Service.