Overview While troubleshooting, it is often helpful to visualize the issue as well as the steps taken, which lead to it. When creating a set of troubleshooting files for a GFI Software program, it is ...
Overview This article shares the process to test the connectivity to SQL Server using ODBC (Open DataBase Connectivity). Process Follow these steps to test the connectivity: Login to the GFI Product...
Overview When using a web-based configuration, such as GFI Archiver, you need to register and enable ASP.NET with IIS® Web Server. If ASP.NET is not registered and enabled, the following may occur: Th...
Overview: GFI products have two methods to implement licensing: Via GFI Account Via license key Products that use a license key require a key upgrade when upgrading to a new major version. Clients th...
Overview A license or subscription is required to enable a fully-functional product. GFI Product licenses are purchased from the GFI Accounts Portal through a GFI reseller. Purchasing from a reseller ...
Overview GFI Software has developed a loyalty program to generously reward customers with special deals, offers, and solutions available to all who qualify. Customers who have been with GFI for over a...
Overview If you have GFI Unlimited subscription, you can generate a license key for any of the included GFI products. License keys generated through a GFI Unlimited subscription have the same seat qua...
Overview This article shares the process for installing ADSIEdit and using the tool to reset the administrator password for GFI Directory, which is Active Directory replacement for GFI Archiver and GF...
Overview When you encounter various browser-related issues (e.g., a website is inaccessible, timeout while reaching resources, some UI elements are not displayed, etc.), it is often helpful to record ...