Versions / Builds Affected2014 StatusResolved Problem SummaryWhen the customer adds disclaimers to the email the following item will be found in the body of the email: charset=us-ascii http-equiv=Cont...
Versions / Builds Affected2012/20120425-2158 StatusResolved Problem SummaryWhen using the Import/Export tool, there is a KB article that is opened and it is not relevant. TT / JIRAID64 How to Identify...
Answer PROBLEM Internal devices sending email flagged as spam. ENVIRONMENT GFI MailEssentials All supported environments SOLUTION IP Whitelist the internal IP address of the machine (scanner, printer,...
Overview The dashboard is currently limited to 40,000 entries by default, this article provides the details on how to increase this limit in the GFI MailEssentials dashboard. Process Warning: The in...
Overview This article describes the process to follow in order to change the SMTP port for the outgoing mail. Information To configure outbound emails leaving the GFI MailEssentials machine to go ou...
Answer PROBLEMWhen clicking on any button in the GFI MailEssentials configuration nothing happens. ENVIRONMENT GFI MailEssentials all supported environments SOLUTIONTo resolve this issue, you need to ...
Answer PROBLEM Legitimate emails sent to my organization are being delivered into the Junk E-mail folder. ENVIRONMENT GFI MailEssentials all supported environments SOLUTION This issue may be either c...
Versions / Builds AffectedVersion 20, 20.1 - Builds 20151118, 20160420 StatusResolved TT / JIRAIDGFIME-878 How to IdentifyWhen attempting to confirm subscription to a NEW Listing, the following error ...
Answer PROBLEM You have configured a Newsletter or Discussion list in GFI MailEssentials. The domain is domain.com, and list is named list. The list address is in the format of list@domain.com. When...
Versions / Builds AffectedGFI MailEssentials 2015 SR 1 StatusOpen Problem SummaryLine breaks are removed when using Chinese Characters when using Auto Replies TT / JIRAID2761 How to IdentifyFrom the c...
