Start a conversation

Articles

  • CDO and MAPI Error Codes

    Overview CDO (Collaboration Data Objects) and MAPI (Message Application Programming Interface) error codes are commonly found when troubleshooting errors involving database files used extensively by G...

  • .Bad File Information

    Overview .Bad files are emails that could not be delivered by the Microsoft Exchange Server. There is a number of reasons for this, for example, an incorrectly formatted email. Information These files...

  • MX Record Information

    Overview A mail exchanger (MX) record identifies the location of a domain's mail server. The record directs computers on the Internet where to send emails for a specific domain. Unfortunately, the rec...

  • What is the difference between SMTP and MIME?

    Answer In general, these two terms are used to refer to the email addresses of the sender and recipients specified in the email, or during the email transmission. SMTP and MIME email addresses in most...

  • Features Synchronized by the Anti-SPAM Synchronization Agent

    Overview The GFI MailEssentials Anti-SPAM Synchronization Agent can be used to keep anti-spam and general configuration data synchronized between multiple installations of GFI MailEssentials. Informat...

  • Messages Returned by GFI MailEssentials When SPAM Is Detected

    Overview This article provides a list of messages that are returned by GFI MailEssentials when SPAM is detected. These messages are displayed in: GFI MailEssentials log file configured for each of the...

  • New Real Time Monitor / Dashboard Location

    Overview The Dashboard (Real Time Monitor) has been changed from being in its own specific program to a tab within the GFI MailEssentials configuration for all releases after GFI MailEssentials 2012. ...

  • Reprocessing Emails Wrongly Moved to the FailedMails Folder

    Overview Emails may be moved to the FailedMails folder wrongly. This issue is often reported when upgrading from MailEssentials 2012 to 2015. For more details, please review the article, Emails Go to ...

  • Why are MailEssentials disclaimers added multiple times?

    Answer When MailEssentials adds a Disclaimer to a HTML email, it also adds a unique hidden HTML tag. For HTML body part the following HTML tag is added to the disclaimer:  <A title=gfidiscl.xxxxxxx hr...

  • Why are some senders showing up as < > in the GFI MailEssentials dashboard?

    Answer The GFI MailEssentials Dashboard always shows the SMTP sender email address which is transmitted during the SMTP transaction and it is usually discarded afterwards. This data can be empty if th...