Articles

• Whitelist Import Button Does Not Launch a File Browser Window

  Overview In the properties page for the Whitelist, there is an Import button with no Browse button. Clicking the Import button does not open a file browser window. Environment MailEssentials 2012 Buil...

• Whitelist or Blacklist Nodes Time Out in IIS Mode: 'Request timed out'

  Overview The Whitelist or Blacklist nodes time out in IIS mode. This happens after clicking the nodes and may be accompanied by a high increase in memory and CPU usage. The following error message is ...

• Whitelist Not Displayed Error: "Access to the database file is not allowed"

  Overview After upgrading to GFI MailEssentials 2015, the User Interface no longer displays the Whitelist/Blocklist. The MailEssentials.ControlLists.DAL logs display the following error: MailEssentials...

• Emails Whitelisted When No Whitelist Entry Present for the Email Address or Domain

  Overview All inbound emails are whitelisted even though there is no whitelist entry for the email address or domain. Root Cause Blank entries in the antispam2_whitelist table. Resolution Follow these ...