Versions / Builds Affected2011 / 20120306 StatusOpen Problem SummaryWhen receiving an incoming fax which triggers a routing rule specifying do not send transmission report enabled, the incoming fax re...
Answer PROBLEMAfter a fax has been received, it will not be delivered to the user email inbox configured under the routing section of GFI FaxMaker configuration. ENVIRONMENT GFI FaxMaker all supported...
Overview Users encounter an issue where each received fax is auto-printed twice by GFI FaxMaker. This article provides information on what causes this issue and how to fix it. Information Enviro...
Overview When receiving inbound faxes, the email address/account that is set up as the default router also receives a copy. Environment GFI FaxMaker All Supported Environments Root Cause When a fax is...
Overview When FaxMaker receives a fax it can email the received fax to an end user. It can also email a transmission report for a sent fax to the sender. For this reason, FaxMaker provides a way to ...
Answer PROBLEMYou are unable to locate the incoming faxes which are routed to a user which has been removed from Active Directory. ENVIRONMENT GFI FAXmaker SOLUTION Perform the following procedure in ...
Overview This article provides information on the routed faxes not being delivered to the user's Mailbox incase the licensed user is registered as a Web-API user. Root Cause By design, inbound faxes a...
AnswerApplies to: GFI FaxMaker Telephony Environment: Analog In an Analog environment when a fax is received without CSID information, it will upload to the intended user(s) from unknown <fax@faxmaker...
Overview Customers may report that FaxMaker routing is not saving incoming faxes as specified in the configurations. This article shares the process of resolving this issue. Root Cause The FaxMaker ...
Overview Inbound fax routing fails because not all of the DTMF tones are being captured. Environment GFI FaxMaker All Supported Environments Root Cause The PBX or phone system is sending the DTFM tone...
