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  • Authenticating Users Through PAM

    Overview: This article describes how to authenticate users through PAM in Kerio Connect. On Linux, you can authenticate users from a specific domain against the Linux system. The Kerio Connect install...

  • Configuring Distributed domains in Kerio Connect

    Overview: This article describes the procedure to configure the distributed domain in Kerio Connect. If your company uses more Kerio Connect servers physically scattered (located in different cities, ...

  • Server Error: Your Full-Text Index Is Being Re-Indexed. This Operation Can Take a While

    Overview When using the full-text search feature, and when the reindexing is stuck, searches cannot be performed. The following error is received: Server Error: Your full text index is being re-indexe...

  • Removing Synced EAS Account Profiles with Kerio Connect

    Overview This article shares the process to help you remove any configured EAS account profiles which are synchronized on your devices. Exchange ActiveSync (EAS) is a protocol which allows mobile devi...

  • Enabling Debug Log Messages Types in Kerio Connect

    Overview There are a couple of log types that Kerio Connect can record, and Debug Log is one of them. The Debug log monitors various kinds of information (log messages) that is used mainly for problem...

  • Stopping and Starting the Kerio Connect Service on macOS and Linux

    Overview Restarting the Kerio Connect service is performed quite often during troubleshooting as it refreshes the connection. This article explains the correct way to stop and start the Kerio Connect ...

  • Modifying the mailserver.cfg

    Overview The mailserver.cfg is an XML file with the UTF-8 coding which contains any other parameters of Kerio Connect, such as configuration parameters of domains, back-ups, antispam filter, antivirus...

  • Unable to Access Kerio Connect Web Admin GUI

    Overview   This article describes the process to resolve the issue, which occurs when you are unable to access the Kerio Connect web administration GUI (Graphical User Interface) via IPv4 or hostname ...

  • Archive Folders Are Not Visible in Webmail

    Overview This article provides users with information on how to resolve an issue with Archive Folders not being visible in Webmail.   Prerequisites Users need to do the following to be able to resolve...

  • Adding Kerio Connect to MyKerio

    Overview While migrating Kerio Connect, the MyKerio settings from the old inactive server might be still stored in the configuration files. MyKerio is a cloud service that enables you to administer nu...