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  • Configuring IMAP Connections in Thunderbird

    Overview This article covers the steps to configure Mozilla Thunderbird with an IMAP (Internet Message Access Protocol) connection to Kerio Connect. Additionally, there are steps in this article to: C...

  • Enabling Server Update Check and Notifications

    Overview This article describes the process to follow in order to enable the Server Update Check and Notifications feature which allows the server to automatically check if a new version is available ...

  • Changing SMTP Banners

    Overview This article covers the steps to change SMTP Banners within Kerio Connect and should be followed by administrators who want to make sure that no extra information is displayed to non-authenti...

  • Changing Primary Domain

    Overview By default, the first domain you create in Kerio connect is automatically set as primary. This article describes how to select another domain to function as the primary.   Process In the admi...

  • Resetting Password for Kerio Connect Client

    Overview This article shares the process of changing user-password in Kerio Connect Client.   Process Follow these steps: Log in to Kerio Connect Client securely via HTTPS (Hyper Text Transfer Protoco...

  • Configuring Automatic Data Consistency Checks

    Overview This article describes the steps to perform a message store consistency check in Kerio Connect. Kerio Connect automatically walks through data storage in the background and performs a check o...

  • Assigning User's Folders to Another User

    Overview Each user has separate user folders assigned to them in Kerio Connect. If a user account is being terminated, administrators can retain these folders and assign them to another user by follow...

  • Assigning Administrator Rights to Manage Public Folders

    Overview This article describes the process to follow in order to assign administrator rights, once the administrator rights are selected, the user will be able to create or edit the public folders. P...

  • Accessing the Kerio Connect Administration Console

    Overview This article outlines the steps to access the Kerio Connect Administration Console.  Note: Only admins can access this console via secured connections (HTTPS) by using either the IP address o...

  • Antivirus Plugin Is Failing to Update with SSL Certificate Errors

    Overview Kerio Connect Antivirus updates fail to download due to plugin issues or the SSL certificate not being verified. When the plugin update fails, the following message appears in the Debug log (...