Versions / Builds AffectedMailEssentials 2014 and above StatusResolved Problem SummaryInstalling GFI FaxMaker after GFI MailEssentials causes .rdt files being left in the Middlequeue folder. This is c...
Answer PROBLEMGFI MailEssentials installation stops because the operating system locale has not been set to Russian. ENVIRONMENT GFI MailEssentials All Supported Environments SOLUTIONMicrosoft Windows...
Versions / Builds Affected2012/20120425-2158 StatusResolved Problem SummaryWhen installing MailEssentials 2012 to an Active/Passive cluster, the installation will fail and will roll back. There will b...
Versions / Builds Affected2011, 2012 StatusResolved TT / JIRAID24 How to IdentifyWhen updates for the Kaspersky engine fail, the engine cannot be initialized and failed mails occur. Logs will show the...
Versions / Builds Affected20.3 StatusResolved Problem SummaryKaspersky fails to update, causing Failed VSE errors in Dashboard and dumping emails in EmailSecurity/Failedmails folder. TT / JIRAIDGFIME-...
Versions / Builds Affected20161125 StatusResolved Problem SummaryInstallation of MailEssentials 20.2 fails. Installation log shows failed to find node: //configuration/appSettings TT / JIRAIDGFIME-121...
StatusOpen TT / JIRAIDGFIME-767 How to Identify1. Note down what Engines are failing and if it's intermittent or constant (check Dashboard Updates) 2. There will be Failed VSE errors in Dashboard Logs...
Summary When running the installer, the window never opens Overview When running the MailEssentials installer, the window never opens. There are different scenarios when this can happen, all of which ...
Answer PROBLEMAn error of MDAC 2.8 or similar will be displayed (It will say iether not found or corrupted) during the installation of MailEssentials 2012 even if MDAC 2.8 is installed. ENVIRONMENT GF...
Answer PROBLEMMicrosoft Exchange Information Store does not start after GFI MailSecurity or MailEssentials has been remioeved. ENVIRONMENT GFI MailEssentials Microsoft Exchange SOLUTION Navigate to t...