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  • Configuring Aastra 6755i IP Phones

    Overview This article provides the required steps to assign a SIP account to an Aastra 6755i IP phone with Kerio Operator. Note: As of Kerio Operator v2.3, this phone model can be automatically provis...

  • Configuring Distinctive Ringing Support

    Overview Kerio Operator supports configuring different ringtones for different types of calls, e.g., internal calls, external calls, or ringing groups. This article provides the steps to set strings a...

  • Connecting Multiple Kerio Operators

    Overview  In Kerio Operator, administrators can connect multiple Kerio Operator servers. This is useful to directly reach remote phones by their extensions for free, and send or receive external calls...

  • Configuring Multiple Registrations Of An Extension

    Overview This article is intended for Kerio Operator administrators and agents in order to give them a better understanding regarding the procedure described in the title. It also contains an example ...

  • Troubleshooting Call Quality Issues

    Overview When using voice over IP, there are many considerations which can affect the quality of phone calls, and identifying the source of the issue can sometimes be difficult. This topic is designed...

  • Logging in to Kerio Operator Administration

    Overview Kerio Operator Administration is currently localized into several languages. Select yours in the top right corner of the interface. The default language is set according to your browser langu...

  • Fax Support in Kerio Operator

    Overview This article provides information on how to use Fax functionality in Kerio Operator. Kerio Operator supports: T.38 protocol Fax-to-email Provider Does Not Support T.38 PDF-to-fax Prerequisite...

  • Creating Local User Accounts

    Overview This article provides instructions to create local user accounts in Kerio Operator, which can be used for logging in to Kerio Phone, linking users with an extension, or setting system access ...

  • Configuring Voicemail in Operator

    Overview This article provides additional configuration for Kerio Operator's voicemail since it does not need any initial set up. It works automatically once Kerio Operator starts. All users have a fo...

  • Restarting Provisioned Phones in Kerio Operator

    Overview When a configuration that affects provisioned phones is changed in Kerio Operator, e.g. when a new call route is created, such provisioned phones need to be restarted. This article provides t...