Articles

Archiver Section

• Remoting Connection Failed. Please Verify that GFI MailArchiver Core Service is Running

  Overview The following error message is shown in the GFI MailArchiver user interface: Error: Remoting Internal  Server Error. Remoting connection failed. Please verify that GFI MailArchiver Core servi...

• Exporting Emails from a PST File Error: 'Unhandled Exception Has Occurred in Your Application. Null Email'

  Overview Users receive the following error message when exporting emails from a PST file and selecting the owner: Error: Unhandled exception has occurred in your application. Null Email Environment  G...

• BulkExport Error Failed to Connect the Remote Server Returned an Error: (500) Internal Server Error

  Overview Users cannot export emails to PST files using the Import Export Tool and get the following error message: BulkExport ERROR: Failed to connect: The remote server returned an error: (500) Inter...

• How MailArchiver Archives Shared Mailboxes

  Overview This article discusses how shared mailboxes are archived within GFI MailArchiver. Information Consider the following scenario, where User A has access to a Sales Mailbox such as sales@domain....

• Allowing External Access to GFI MailArchiver

  Overview This article provides details about providing external access to GFI MailArchiver via the internet. Information Allowing external access to GFI MailArchiver is as simple as opening port 80 or...

• Clearing the Notifications Queue Sent by MailArchiver

  Overview If you have incorrect SMTP settings configured in MailArchiver, restored messages and/or email notifications will be queued in the ..\MailArchiver\Core\SMTP folders and will be sent once the ...

• EWS Is Not Connecting to Office 365 Journal Mailbox in GFI Archiver

  Overview You might encounter the issue of not being able to connect to Office 365 Journal Mailbox in Archiver UI > Configuration > Mail servers to archive. This article explains the process to establi...

• Launching GFI Archiver Triggers HTTP Error 500.19 - Internal Server

  Overview When trying to access the GFI Archiver configuration Site the following message is returned:  HTTP Error 500.19 - Internal Server Error This message may appear from the host and when external...

• Setting Permissions for GFI Archiver in Microsoft Exchange 2003 Using MAPI

  Overview For GFI Archiver to sync items from Microsoft Exchange 2003 server using MAPI (Messaging Application Programming Interface) specific permissions are required. This article shares the process ...

• GFI Archiver 15.1 Release Notes (Build 20201124)

  Overview This article provides the Release Notes for GFI Archiver 15.1. Build 20201124 What Has Changed? Changes in this release include the following: New Features Support for OAuth authentication fo...