Articles

FaxMaker Online Section

• Error: 'C-0001 - A registry access error occurred...' While Submitting a Fax Request

  Overview When the user tries to submit a fax request, the GFI FaxMaker Online client prompts the error: Error: An error was encountered while sending the fax. The error is: Error: C-0001 - A registry ...

• Error: 'C-0007 - Send failed:....' While Submitting a Fax Request Using SMTP

  Overview When the user tries to submit a fax request using SMTP as the connection type, the GFI FaxMaker Online client prompts the error: Error: An error was encountered while sending the fax. The err...

• C-0017 Unspecified Error. Failed to Connect to GFI FaxMaker Online

  Overview When a fax request is sent from a GFI FaxMaker Online client using GFI FaxMaker Online WebService, the following error is encountered: 'An error was encountered while sending the fax. Error: ...

• C-0019 Login Credentials Are Incorrect

  Overview The following error is encountered after a fax email request is sent from GFI FaxMaker Online client: 'An error was encountered while sending the fax. Error: C-0019 - Login credentials are in...

• The Logged in User Is Currently Not Enabled for Inbound Web Services Fax Receipt

  Overview When a user tries to check for new inbound faxes, a message pops up indicating the error:  The logged in user is currently not enabled for Inbound Web Services fax receipt. Please contact you...

• Receiving Faxes from a Forwarded Number Do Not Show the Original CallerID

  Overview This article provides the detail on how fax received from a forwarded fax number is handled in GFI FaxMaker Online. Information When a fax call is forwarded from a different phone number, the...

• Faxmaker Online Maintenance Saturday 25th July 2015

  Overview On the evening of Saturday, July 25th between the hours of  7:00pm and 10:00 pm Pacific Daylight Time (UTC -07:00), FaxMaker Online will be performing maintenance on their Web Portal.  During...

• Encrypted or Signed Emails Rejected Due to Invalid Attachment like P7s Files

  Overview When sending a digitally signed email with a certificate, the fax is rejected due to the smime.p7s attachment. This article provides details on how to overcome this issue and complete sending...

• GFI FaxMaker Client 2014 (Build 20150202)

  Overview This article provides the most current details about the GFI FaxMaker Client 2014 (Build 20150202).  Environment GFI FaxMaker Client 2014 Information Updates A Schedule button is now added to...

• Downloading the GFI FaxMaker Client

  Overview This article provides the download sources for the GFI FaxMaker Client as well as the ones for our Web Client. Information Visit the GFI FaxMaker Online to click the installation file matchin...