Articles

FaxMaker Online Section

• Disabling the User Account Control (UAC)

  Overview This article provides the details on how to disable the User Account Control (UAC) on Microsoft Windows Servers.  Process Microsoft Windows Server 2008  Select Start > Control Panel. Select U...

• Enabling Administrative Shares

  Overview This article provides the details on how to enable Administrative Shares (e.g. C$) on Microsoft Windows Operating Systems. Process On Windows Vista and 7 By default, Windows Vista and newer v...

• Entering the Recipient Fax Number in GFI FaxMaker Online

  Overview This article provides essential details for when entering the recipient's fax number in GFI FaxMaker Online, which will prevent problems when attempting to dial to destination. Information Th...

• Microsoft Windows Component Installation Error: 'Error 1402. Could Not Open Key'

  Overview When installing or un-installing Microsoft Windows component technologies on Windows Vista/Seven/Win2K8-Server (or newer) you may encounter a message box similar to: Error 1402. Could not ope...

• Generating a Kernel or Complete Memory Dump

  Overview There are occasions when a Memory or Kernel dump might be necessary. This article provides the instructions on how to complete these tasks. Information Click Start, go to Run, type sysdm.cpl ...

• Identifying a Customer’s Login Account in GFI Accounts

  Overview This article describes how to find the customer account that is associated with a license. This is useful when a customer attempts to activate the license of their product, but they do not kn...

• Making Data Execution Prevention (DEP) Exceptions

  Overview Data Execution Prevention (DEP) is a security feature included in modern Operating Systems. It is known to be available in Linux, Mac OS X, and Microsoft Windows operating systems and is inte...

• Manually Forcing a Service to Stop If Not Responding

  Overview If you have a service that is not responding or showing pending in Windows services that you are unable to stop, use the following directions to force the service to stop. Process To stop a n...

• How to Repair and Re-Register WMI Components

  Overview During installation some errors may be received causing the product not to be installed properly or may have a corrupted WMI repository. The following are examples of such an error: Error 172...

• Resetting the Password Through the Mobile App

  Overview This article provides the details of the self-service process of how you can reset your password through the GFI FaxMaker Online App (Android and iPhone).  Environment GFI FaxMaker Online App...