Articles

FaxMaker Online Section

• Sending a Fax Using the GFI FaxMaker Online Mobile App

  Overview This article provides the instructions on how to send a fax using the GFI Online Mobile App. Environment GFI FaxMaker Online App Process A fax can be sent from the GFI FaxMaker Online App as ...

• Switching the Type of Connection from SMTP to HTTPS in GFI FaxMaker Online Client

  Overview The local connection type settings of GFI FaxMaker Online client can be set up in the GFI FaxMaker Online client. Information Follow these steps to complete the switch from SMTP to HTTPS: Ope...

• Testing Your ASP.NET and Finding Your ASP.NET Version

  Overview This article provides the details on how to test your ASP.NET and how to find your Version. Information IIS on installation creates a folder called ‘Inetpub’ on your hard drive; under Inetpub...

• Unsubscribing from GFI Newsletters and Email

  Overview This article provides the steps on how to unsubscribe from our communications (GFI Newsletters, emails, etc.). Information In every email that GFI sends to you, there is an unsubscribe hyperl...

• Uploading Files to the GFI FTP Server Using Filezilla

  Overview When you are required to send troubleshooter files or other large files to GFI Technical support, we ask that you upload these files to the GFI Software FTP server. An easy way to upload thes...

• Inbound Fax Transmission Reports Are Not Delivered to the Intended Fax User

  Overview Inbound fax transmission reports are not delivered to the intended fax user. Environment GFI FaxMaker Online Root Cause Local firewall settings may prevent to accept email relay requests from...

• Inbound Faxes Are Not Received

  Overview Busy tone on assigned fax number. No faxes are received. Status Open   TT / JIRAID 1 Symptoms No faxes are received on the assigned fax number (managed by Concord Fax). A call placed to this ...

• Service for Number Porting Available for GFI Online Fax Services

  Overview A service for number porting in connection with GFI Online Fax Services is available for certain countries. Information At the moment, number porting is available in: US, Canada (Toll Free on...

• Is FaxMaker Online affected by the OpenSSL bug?

  Versions / Builds AffectedFaxmaker Online StatusOpen Problem SummaryOpenSSL, Bug, FaxMaker Online TT / JIRAIDPM How to IdentifyAny queries about OpenSSL in relation to FaxMaker Online Workaround / Fix...

• Long Attachment File Name Exceeds the Attachment Place Holder "Box"

  Overview It was noticed that when having a long attachment file name the file name will continue out of the attachment place holder box. How to Reproduce Send a fax with an attachment having a long fi...