Articles

Archiver Section

• User account getting locked out by GFI Archiver ( ONLY)

  Answer PROBLEM A user account is getting locked out. Windows logs state that this is due to the following file: ..\GFI\Archiver\core\bin\marc.*.exe ENVIRONMENT GFI Archiver All supported environments ...

• User cannot connect to the IMAP service if the PortChange tool was used to change ports

  Versions / Builds Affected20141117 (and potentially any other version) StatusResolved TT / JIRAID2942 How to IdentifyA user tries to connect to GFI Archiver via IMAP, but the connection fails. ..\IMAP...

• Users might appear as UNKNOWN\username if a domain component part of the distinguished name in AD contains the string 'DC' itself

  Versions / Builds Affected20131111 StatusResolved Problem SummaryUsers might appear as UNKNOWN\username if a domain component part of the distinguished name in AD contains the string 'DC' itself TT / ...

• Using the "move to subfolder" GFI MailEssentials action causes emails to bypass journaling in Exchange and not getting archived via GFI Archiver

  Versions / Builds AffectedAny StatusResolved Problem SummaryUsing the move to subfolder GFI MailEssentials action causes emails to bypass journaling in Exchange and not getting archived via GFI Archiv...

• Users no longer have access to the mailboxes of other users

  Answer PROBLEM Users cannot access other users mailboxes anymore, although necessary entries had been made in the past under Configuration > Access Control. One or more entries under Configuration > A...

• VSS based online backups fail with references to imapdb.fdb and updatescache.fdb

  Versions / Builds Affected20130704, 20130723 StatusResolved Problem SummaryVSS based online backups fail with references to imapdb.fdb and updatescache.fdb TT / JIRAID1728 How to IdentifyIf backing up...

• Warning event log 1309 with exception message 'Script controls may not be registered before PreRender' is being logged whenever a user opens the Archive page

  Versions / Builds Affected20140616 StatusResolved Problem SummaryWarning event log 1309 with exception message 'Script controls may not be registered before PreRender' is being logged whenever a user ...

• Watermark appearing on MailInsight reports stating XtraReports is a Trial Version

  Versions / Builds Affected20151222 StatusResolved Problem SummaryWhen running a MailInsights report a watermark that reads This application was created using the trial version of the XtraReports appea...

• Web filtering software interferes with communication between GFI Archiver and Outlook Connector clients

  Answer PROBLEMWhen a web filter such as GFI WebMonitor is installed between the GFI Archiver server and the GFI Archiver Outlook Connector, the web filter may interfere with the downloading of emails ...

• What are the requirements for using GFI Archiver with Exchange 2007 or later?

  Answer GFI Archiver can be installed on Microsoft Exchange Server 2007 or later, however, Microsoft Exchange Server 2007 no longer includes Messaging API (MAPI) client libraries and CDO 1.2.1.   Since...