Archiver Section
Overview When exporting data from GFI Archiver into a PST file using the Mailbox Restore Tool or the Import Export Tool (IET) the tool crashes or hangs during the export process. Environment GFI Arc...
Overview When importing emails from a PST larger than 20 Gb using the 'Import from .pst files' utility, the emails get imported and failed at the same time. Environment Microsoft Office 2003 Microso...
Overview It's been reported that when editing the Mailboxes to archive, the (restrictions) list appears empty and does not show existing records. Moreover, there are no debug logs which point towards ...
Versions / Builds AffectedAny StatusOpen TT / JIRAID2982 How to IdentifyWhen using the MoveFolder tool to move a folder to a system folder (\inbox, \sent items or \deleted items) the containerKey of t...
Overview This article explains where you can find the client installer files. Information The GFI Archiver client installer files (MSI or EXE) for the Outlook Connector, the Archive Assistant and Fi...
Overview This article indicates folders that need to be excluded when running antivirus software on the same machine as GFI Archiver. Information Antivirus software may cause GFI Archiver to malfuncti...
Overview This article answers the query: Which mobile browsers does GFI Archiver support? Information GFI Archiver supports the native browsers of the following platforms: Android 2.1+ Apple iOS 4 Bla...
Overview This article answers the query: Which protocol does the GFI Archiver Import Export Tool use to access Microsoft Exchange? Information Depending on the options chosen on the page labeled 'Mi...
GFI Archiver Outlook Connector is supported on the following versions of Microsoft Outlook ordered from newest to oldest: Microsoft Outlook 2019 Microsoft Outlook 2016 Microsoft Outlook 2013 Microsoft...
Overview This article describes how to resolve the issue that occurs when an email is archived with a date range that does not match any database already created, and a new archive store is generated....