Articles

Archiver Section

• Error: 'Violation of PRIMARY KEY constraint 'PK_arc_owners'.' When Executing the MAUpdateUsers Tool

  Overview This article describes the resolution of the error which occurs when running the MAUpdateUsers tool fails with the error: Violation of PRIMARY KEY constraint 'PK_arc_owners'. Cannot insert du...

• Error: 'IMAP Error Event IMAP4SVC'

  Overview This article describes the issue and its resolution when event logs similar to the example below are found on the Microsoft Exchange server referencing the journal mailbox: IMAP errors 'Event...

• Error: 'Failed to load ASPNET' When Opening the GFI Archiver Console

  Overview This article describes the resolution of the error which occurs when you open the GFI Archiver console. Upon clicking View details the following message is shown: Failed to load ASPNET (Error...

• Exporting Emails from a Microsoft Exchange Mailbox or a PST File Is Failing with 0 Emails Exported

  Overview This article describes the issue and its resolution when exporting emails from a Microsoft Exchange mailbox or a PST file via the Import Export Tool (IET) fails with 0 emails imported. The de...

• External emails are not being archived if Archive Restrictions are configured too restrictive

  Answer PROBLEM External emails are not being archived while having the following settings configured under Configuration > Archive Restrictions: Using an inclusion list & Only archive item if all reci...

• General Settings > Check Now does not find that newer version is available on systems with a comma as a decimal separator (e.g. German)

  Versions / Builds Affected20130704, 20130723, 20131111 StatusResolved Problem SummaryGeneral Settings > Check Now does not find that newer version is available on systems with a comma as a decimal sep...

• GFI Archiver 12.2 (build 20170623) release notes

  Answer GFI Archiver 12.2 (build 20170623) is available for download. GFI Archiver is a unified archiving solution for files, emails and calendar items. Upgrading from previous versions is supported an...

• GFI Archiver 12.3 release notes

  Description GFI Archiver 12.3 (build 20171225) is available for download. This is a maintenance release with fixes and also third-party components have been updated to the latest version. New/updated ...

• GFI Archiver 12.4 (build 20180528) release note

  DescriptionGFI Archiver 12.4 (build 20180528) is available for download. GFI Archiver is a unified archiving solution for files, emails and calendar items. Upgrading from previous versions is supporte...

• GFI Archiver 2015 (build 20141117)

  DescriptionType: Release   Product: GFI Archiver 2015   Improvements: NEW: Product rebranding to GFI Archiver NEW: AD Independence through GFI Directory NEW: Delete of File History NEW: File Archive A...