Articles

Archiver Section

• Error: 'The number of WaitHandles must be less than or equal to 64' When Creating a VSS Based Backup

  Overview This article describes the error and its resolution, which occurs when creating a VSS based backup: Error: 'The number of WaitHandles must be less than or equal to 64'. A VSS based backup (e....

• Error: 'The older version of GFI MailArchiver 2013 Outlook Connector cannot be removed'

  Overview This article describes the issue and its resolution when trying to install the GFI Archiver Outlook Connector; the following error is shown: The older version of GFI MailArchiver 2013 Outlook...

• Error: 'The operation failed. An object could not be found.' when soft-deleting an email with the Outlook Connector

  Versions / Builds Affected2015 (and potentially 2014 and 2015SR1) StatusOpen TT / JIRAID2954 How to IdentifyWhen soft-deleting an email via the Outlook Connector the following error is shown and the e...

• Error: 'The process cannot access the file '..\MAIS\Queue\123.envelope' because it is being used by another process' when importing emails

  Versions / Builds AffectedAny 2013 and 2012 StatusResolved Problem SummaryMARC sends email notifications to the admin with the mentioned error message although here is no AV or other 3rd party blockin...

• Error: 'The process was terminated due to an unhandled exception' when Core service stops unexpectedly ( ONLY)

  Answer PROBLEMThe GFI Archiver Core service stops unexpectedly. Application event logs shows error:   Log Name:      Application Source:        .NET Runtime Event ID:      1026 Task Category: None Lev...

• Error While Opening the Archive Tab

  Overview This article describes the error and its resolution when the GFI Archiver services are configured to run under DOMAIN\Administrator (a domain admin account). When the user opens the web page ...

• Error: 'The time zone ID '' was not found on the local computer' When Opening the GFI MailArchiver Web Page

  Overview This article describes the resolution of the error: 'The time zone ID '' was not found on the local computer' when opening the GFI MailArchiver web page. This happens on certain pages, e.g. t...

• Error When the Time Zone ID Is Not Found on the Local Computer

  Overview This article describes the resolution of the error which occurs when opening the web page. The following error is shown: The time zone ID 'TheNameOfATimeZoneIsShownHere' was not found on the ...

• Error: 'There is an error in the XML document. The string 'False' is not a valid Boolean value'

  Overview This article describes the resolution of the error which occurs when GFI Archiver cannot correctly parse its main configuration file ..\Archiver\Core\Data\MArcSettings.xml.   The following ev...

• Error: 'There was an error reading from the pipe: The pipe has been ended. (109, 0x6d)' When Trying to Download Items in the MSG Format

  Overview This article describes the issue and its resolution, which occurs when downloading an email in the MSG format fails. The following errors are shown: Error: There was an error reading from the...