Articles

EndPointSecurity Section

• Encrypted devices not working properly with ESEC agent

  Versions / Builds AffectedEndPointSecurity 2012 build 20120104 StatusResolved Problem Summary3rd party encrypted devices do not work properly when the ESEC agent is installed TT / JIRAID80 How to Iden...

• EndpointSecurity 2012 (5.0) Report Pack not listed - does not install to alternate directory

  Versions / Builds AffectedEndPointSecurity 2012 (5.0) Report Pack StatusOpen Problem SummaryWhen installing the EndPointSecurity 5 (2012) report pack, even though you choose a installation other than ...

• EndPointSecurity and Anti-Virus Agents

  Overview Some anti-virus agents can be incompatible with EndPointSecurity agent. They are the following: Symantec Endpoint Protection  Kaspersky Endpoint Security 10 VIPRE Business Premium 7 agent Env...

• EndPointSecurity Service Stops When the Console Is Opened

  Overview Opening the UI (user interface) causes the GFI EndPointSecurity service to stop running after a few seconds. Environment EndPointSecurity 2012 build 20120104 Process This error occurred when ...

• Removing Computers from the Configuration Manually

  Overview In the event you need to remove computers from GFI EndPointSecurity manually, you can do the following steps. It is imperative that you back up the toocfg_computers.xml file that will be modi...

• Supported Operating Systems

  Overview This article provides information on the supported Operating Systems of EndPointSecurity. Information GFI EndPointSecurity 2012 Windows Vista Windows XP Windows 7 Windows Server 2003 Windows ...

• EndPointSecurity | Removing agent manually

  Answer PROBLEM The GFI EndPointSecurity agent cannot be removed from a remote machine, when attempting to deploy a removal from the GFI EndPointSecurity console. ENVIRONMENT GFI EndPointSecurity All S...

• Connection to Remote Computer Failed When Scanning a Machine

  Overview When attempting to scan a remote machine within GFI EndPointSecurity, following error message is produced: Failed to contact remote computer. The computer might be offline, or the specified c...

• Error 1606 While Installing the EndPointSecurity Agent

  Overview Installation of EndPointSecurity Agent fails, raising the following error message: ESEC-v4_AgentInstallMSI Error 1606. Could not access network location %APPDATA%\. MSI (s) (A4:B4) [15:50:13:...

• Error: 'An unhandled win 32 exception occurred in EndpointSecurity.exe [XXX]'

  Versions / Builds Affected2013 Problem SummaryWhen using the interface, client gets a message box with the following description: error : An unhandled win 32 exception occurred in EndpointSecurity.exe...