EndPointSecurity Section
Overview When the EndPointSecurity agent is installed, the user is able to copy malicious files from a USB storage device to the computer and the antivirus does not block the file. If you uninstall th...
Overview A Windows XP machine hangs or freezes when you plug in a Western Digital MyPassport USB 3.0 HDD. The system returns to normal, and the HD (hard drive) can be used after about a minute, but th...
Overview You are receiving the following message saying that the protection agent is not responding when the computer or the agent is listed as communicating within the last minute. Protection agent i...
Overview The user had several computers controlled by GFI EndPointSecurity but now no computer is listed in Configuration > Computers tab. Requirements Local administrator permissions on the server wh...
Overview This article provides a list of the supported operating systems (OS) and OS editions in which GFI EndPointSecurity Console and GFI EndPointSecurity Agent can be installed. Information GFI E...
Objective This article provides information on determining the root cause of XML corruption and a path to resolution. Information Customers may report errors that are not resolved by general s...
Objective This article provides the location of the license key in the configuration files and the process to manually replace the key if the application does not accept the key via the software. ...
The GFI website maintains information about all supported product editions/versions. This information includes release notes with the description of new features, improvements, and fixes for errors id...
Answer Agent Communication: TCP 1116 When the agent is installed, the GFI EndPointSecurity Agent Service communicates back to port 1116 on the GFI EndPointSecurity Console server. This can be changed...
AnswerWhen running Device Usage Summary reports in the GFI EndPointSecurity ReportPack, there are two types of files listed, file system files and non file system files. File system files are files th...