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• How to exclude specific event sources in the synchronization option of GFI EventsManager

  Answer Open the GFI EventsManager console Navigate to Configuration > Event Sources Right click the All event sources group node, and select Edit synchronization options In the Synchronization Propert...

• The NetPrintQueue2Fax printer fails to process large print jobs

  Answer PROBLEM NetPrintQueue2Fax printer is unable to process print jobs in excess of 4 GB. No faxes are sent. ENVIRONMENT GFI FaxMaker NetPrintQueue2Fax All Supported Environments SOLUTION Either spl...

• Error: '1902' in the GFI FaxMaker transmission report

  Answer PROBLEM A notification email with the error code '1902' is sent to the FaxMaker administrator. ENVIRONMENT GFI FaxMaker All Supported Environments SOLUTION Ensure that the owner of the print jo...

• What are non-file system files as listed by GFI EndPointSecurity ReportPack reports?

  AnswerWhen running Device Usage Summary reports in the GFI EndPointSecurity ReportPack, there are two types of files listed, file system files and non file system files. File system files are files th...

• Which devices do GFI FaxMaker and Nuance eCopy ShareScan support?

  Answer GFI FaxMaker and Nuance eCopy ShareScan supports the following brands: ShareScan Canon MEAP HP Konica Minolta (Integrated Devices) Ricoh  Xerox ScanStation Canon TWAIN  Konica Minolta  Ricoh To...

• How to change Working Hours for reports in GFI EndPointSecurity

  AnswerIt is possible to change the working hours and working days for the report pack of EndPointSecurity from the ReportCenter itself.  EndPointSecurity 4.3: Open EndPointSecurity 4 Working Hours fro...

• Error: 'Failed to contact remote computer. Computer might be offline...' when deploying a GFI EndPointSecurity agent

  Answer PROBLEMWhen deploying an agent or agents, the following error is displayed in the deployment history: Failed to contact remote computer. Computer might be offline... ENVIRONMENT GFI EndPointSec...

• How often will the GFI EndPointSecurity server communicate with its agents?

  AnswerThe EndPointSecurity server will only initiate communication with the agents when a deployment needs to take place. If there are any scheduled deployments pending due to the machine being offlin...

• Network Related Error Messages

  Overview GFI products can show the following error messages due to network connectivity issues: The semaphore timeout period has expired. The specified network resource is no longer available. The spe...

• GFI Network Server Monitor 7 Service Release 4 Build 20090218

  Overview Announcing GFI Network Server Monitor 7 Service Release 4 Build 20090218 released in 2009. Information Improvements: Added more validation for the Event Log Checks parameters. Optimization ma...