General Section
Overview When upgrading the EventsManager from version 2012, the database rotation and program update settings are not imported. To validate this issue, open the configuration tab, and you will see th...
Overview When you run a database operation job for the second time, the 'Last Run Time' for that job does not reflect the accurate time/data. To validate the issue, go to the dbimportexport*.csv and c...
Overview If you install Check Point VPN Secure Client and the LanGuard agent on the same target computer, everything works fine until you launch the agent. After you start the LanGuard agent; the Chec...
Overview The network discovery is not pulling results as the LanGuard cannot fetch the objects from a secondary domain when the DNS server does not contain records of those secondary domain controller...
Overview In the current release of GFI FaxMaker Online Client, the installation does not allow the administrator to specify a custom SMTP port for the mail server. By default, the GFI FaxMaker Online ...
Overview The EventsManager 2013 services are not starting, and the splash screen does not go away when launching the console. From the esmcfgsrv.csv logs, you will see entries similar to the following...
Overview You are observing the following crash behaviors in the EndPointSecurity Service: The service crashes, especially when there is a large number of agents (1000+). The service will crash randoml...
Overview When upgrading a version 4.3 agent to 2012, the drivers are failing to start, and there are no devices that are being controlled. Upon checking the agent log files, the following error messag...
Overview Remediation targets performed a reboot although the options within LanGuard are configured NOT to reboot. Upon checking the logs, the output appears similar to the following: Information 15/0...
Overview When a USB storage device is plugged in, it takes a minute or more to become available and for the user to be able to access it. This Issue happens when BitLocker detection is enabled. Enviro...
